You can request the deletion of your Chrome Valley Customs account from the Settings menu.
Once you've requested to delete your account, you will have 14 days to cancel your request.
Otherwise, all of your progress and any purchases you've made will be permanently lost.
Option 1: Reach out to us Directly
Option 2: Request Account Deletion Directly from within the Game
1) Can't Access the Game?
If you are unable to request account deletion from within the game, don't hesitate to get in touch with us at support@chromevalleycustoms.com. Please be sure to have some of the below information prepared so we can locate, verify, and proceed with account deletion for you as efficiently as possible:
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Last login (date)
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Coin Balance
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Gem Balance
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Current level
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Roughly when the account was created (be flexible if the date provided is off by 1 month)
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A receipt of a purchase made with this account (if available)
2) Request Account Deletion Directly from within Chrome Valley Customs
1. Open the settings menu, by tapping the cog at the top right of the screen. You'll see the option to "Delete Account" in the menu displayed.
2. You will be prompted with a confirmation message. To proceed with the deletion, tap the "Delete Account" button.
3. There will be a second confirmation screen asking you to confirm that you wish to permanently delete your account.
4. Once you request the deletion, you will not have access to your account and you will have 14 days to cancel your deletion from your original request through Support, otherwise your account will be permanently closed.
Thank you for playing Chrome Valley Customs! You can read our Privacy Policy here which describes:
- The ways we collect personal data about you and why we do so
- How we use your personal data, and
- The choices you have about your personal data.